Welcome to the
night shift.
Every night Kimchi reads what your locations produced: sales, reviews, checks and logs. By morning the thing worth fixing is on your desk with the fix already drafted.
From last night's signals to this morning's fix.
Every night, it reads per location what the day produced
The Google reviews, the checklist results, the training scores and the logs. Read together, not one dashboard at a time.
It finds the pattern, not the incident
Not one bad review. The same complaint at three locations in two weeks, and the check that keeps getting skipped just before it.
Not just a cause, but also a fix
The procedure to change, the training to assign, the check to add. Written out and waiting, with the evidence attached, rather than a bullet on a slide.
Every opportunity has an owner
Spotting the problem was never the hard part; knowing whose it is was. Whoever runs that location or that region has it in the morning. Read it, approve it, and it goes out to the standard and the team.
Why this is worth a night shift.
A data team that runs every night.
The analysis a head office would hire for, done for every location before anyone is in. Nobody opens four dashboards to see one week.
Never miss a signal.
A reading that drifts a degree a day never reaches anyone’s inbox. Here it does, with the complaint and the skipped check that belong to it.
Assigned by what people run, automatically.
No meeting to decide whose problem it is. It goes to whoever runs that location, that region or that part of the operation, by the function on their profile.
A concrete action, not only a source.
You approve a drafted change, with the evidence attached, instead of reading a chart and working out what to do about it.